Terms & Conditions

Reservations

We will confirm bookings by email. Bookings on the day of arrival may not receive a confirmation, only verbally. All cancellations should be in writing.

Deposits

Your deposit secures your booking and is refundable if cancellation is received in writing up  to 14 days prior to arrival.  A deposit representing the cost of one night is required on booking.

Cancellation

Unfortunately guests sometimes need to cancel their booking for various reasons.  When you make your booking and we have taken your debit / credit card number to secure the booking, a legally binding contract exists between us.  If for some reason you do need to cancel, it is important that you tell us at the first opportunity so that we may attempt to re-let your room. Bookings cancelled fourteen days or less prior to arrival will lose their deposit. 

Method of Payment

We accept cash, credit and debit cards except American Express and Diners Club.

Damage

Please take care when staying with us. You are responsible and liable for any breakages or damages, which you may cause, to the accommodation or its contents. All we ask is that you report any incidents as they occur. We do not normally charge for minor breakages but we may send you an invoice for repair or making good if the damage or breakage is significant.

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or contractors whilst acting in the course of employment.

Privacy Policy

Any data collected during the course of the booking will be stored on our computer. We will not share your details with any third party.

Arrival

Guests are invited to arrive between 4pm and 7pm. If you are going to arrive later than 7pm please advise us at the time of booking of an estimated time of arrival.

Departure

Check out time is 11am.

Pets

Sorry, we do not allow pets at this property.

Children

Sorry, no children under the age of twelve are allowed at this property.

Breakfast

Breakfast is served between 9am and 10am, earlier if requested.

Fire

Please read and make yourself aware of the fire and emergency procedures noted in your room.

Smoking

Please note that smoking, e-cigarettes or vaping is not allowed throughout the building.